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Julissa Avila, MHIM, RHIA is the Director of Health Information Management and Privacy Officer for the Center for Health Care Services (CHCS). Prior to joining CHCS, she served as a health information management (HIM) consultant supporting multiple healthcare organizations across the United States.

Julissa brings more than 10 years of experience in electronic health record transitions, workflow optimization, master patient index (MPI) initiatives, records management, and release of information. She has specialized expertise in behavioral health, privacy program development, and regulatory compliance, including HIPAA and 42 CFR Part 2. She has led enterprise initiatives focused on strengthening privacy practices, modernizing HIM workflows, and improving documentation integrity across multidisciplinary care environments. Her work also includes health information governance, records digitization, and the evaluation and governance of emerging technologies, including artificial intelligence, through an HIM and privacy lens.

She has been actively involved in professional service and community engagement, including participation on Texas Health Information Management Association (TxHIMA) committees and volunteer work with Child Advocates San Antonio. Julissa has served with the Alamo Area Health Information Management Association (A麻豆传媒) for over seven years and is currently serving as President. She is also a collegiate advisory board member, student mentor and motivational speaker, and a subject matter expert presenter.

Her passion is translating complex regulatory and operational concepts into practical strategies that healthcare professionals can apply immediately to improve compliance, efficiency, and patient care. She is particularly passionate about preparing HIM professionals to navigate the evolving intersection of health information, privacy, technology, and regulatory compliance.

Julissa earned both her master of health information management and bachelor of science in health information management from Texas State University. She also holds an associate degree in health information technology from St. Philip鈥檚 College and a certificate in medical coding and billing from Northwest Vista College. She is committed to educating and empowering her community to grow alongside the ever-evolving field of HIM.